Privacy Policy

1. Information We Collect

We collect information you provide when creating an account, including your name, email address, business name, phone number, and website URL. We also collect information about your clients that you enter into the platform, such as first names and phone numbers used for sending follow-up messages.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain the AfterYourVisit service
• Send follow-up text messages to your clients on your behalf
• Process payments and manage your subscription
• Send you service-related communications
• Improve our platform and develop new features

3. SMS and Client Data

Client phone numbers are used solely for sending follow-up messages on your behalf via our SMS provider (Twilio). We do not sell or share client phone numbers with third parties. Clients can opt out of messages at any time by replying STOP.

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use PostgreSQL databases hosted on trusted cloud infrastructure. We do not store protected health information (PHI) and advise users not to include diagnoses, medications, or specific health conditions in visit notes.

5. Third-Party Services

We use the following third-party services to operate our platform:

• Twilio for SMS delivery
• Stripe for payment processing
• Supabase for database hosting
• Vercel for application hosting

6. Data Retention

Follow-up data is retained for 12 months, after which it is anonymized. You can request deletion of your account and all associated data at any time by contacting us.

7. Your Rights

You have the right to access, update, or delete your personal information at any time through your account settings. For data deletion requests, please contact us at privacy@afteryourvisit.com.

8. Contact

If you have questions about this Privacy Policy, please contact us at privacy@afteryourvisit.com.